Frequently Asked Questions

Where can I see the Technical Information sheets?

Technical information can be found under the product information of each item. These sheets can be downloaded from each item's product page. All Products

Where can I see shipping information?

Shipping information can be found in the product information section of each item.

Shipping prices are calculated at checkout.

Where can I find spares for my old Demtruk?

Please check our available spares. If an item is not listed as a spare part it could mean this item is no longer made, however we may still be able to help.
Please contact us and one of our staff members will try and source the part for you.

Where can I find my order tracking code?

Once an order has been completed, you will receive an email with tracking information.
For DHL Parcel tracking click here and enter your tracking number.
If you have any issues, please contact us.

Is Demtruk on social media?

Demtruk is using various social media platforms listed below. These links can also be found in the website footer.







Are there any instruction videos for the Demtruk Trolley?